Do I need to open an account in order to shop with you?
No, you don’t need to. You can make purchases and check out as a guest everytime.
However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
How do I order?
Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.
How do I pay for my orders?
We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.
How can I track my order?
We know you’re excited to receive your new treasure! Once your order ships, we’ll send you a tracking number via email so you can follow its journey right to your doorstep. It’s like waiting for a little gift from us to you!
What is your return and exchange policy?
We want you to love your jewelry. If something isn’t quite right, you can return or exchange items within 30 days, as long as they’re in their original condition. Check out our Returns Policy on the website for all the details—we’ve made it super simple!
How will I know if my order is confirmed?
After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.
Can I visit your physical store?
We’d be thrilled to welcome you! Our cozy store in the USA is ready for you to explore our collection in person. Pop by to try on your favorites—check our website for store hours and directions. We can’t wait to meet you!